Post by account_disabled on Jan 9, 2024 10:14:58 GMT
This figure deals with everything relating to SEA Marketing . Data Analyst Manager : an often undervalued but very important figure, this is because he is able to objectively make evaluations on the operator of others, freeing them from reporting and carefully evaluating the KPIs necessary to achieve the objectives. Social Media Manager : Together with the creator team, or merges them all together, he takes care of the content flow of the company's social profiles, as well as managing the editorial plan , defining the strategies and also managing promotions. The Social Media Manager must understand the market and the target before starting Social Media Marketing strategies. Direct marketing Manager : A figure dedicated to managing mailing lists. From creating emails to send to building new lists to send messages to.
Today not only via email but also SMS, WhatsApp, Telegram and much more. Fourth Group: Customer support and management Customer Care Expert : This figure is responsible for managing the initial phase of receiving the order to the final phase, but is also responsible for Email List managing the dialogue with customers who browse the platform by responding via chat or telephone. Good customer care makes the difference to the company's turnover. Supply Chain Expert: the figure who processes orders and contacts the courier to collect the packages. In more generic terms it is the warehouse worker, but today this figure must be valorised and evolved. This is because on the one hand he is not only the one who packs the packages but is also the one who builds the communication that I define as the last mile around the object to be sent.
That is, a good strategy also thinks about how to get the package to its destination. During the journey I want to communicate something, I want to show my brand and when the customer opens the package what he sees, thank you notes, couponing, packaging and much more. Account Manager : the one who takes care of the accounts! Even if all or almost all e-commerce sites have automatic accounting management such as issuing invoices or receipts, credit notes, etc. etc. This figure controls the flows and collects all the documentation which will subsequently be sent to the accountant or financial intermediary to carry out the balance sheets. Furthermore, if we also think about the sales flows deriving from marketplaces or partners, management becomes more complicated.
Today not only via email but also SMS, WhatsApp, Telegram and much more. Fourth Group: Customer support and management Customer Care Expert : This figure is responsible for managing the initial phase of receiving the order to the final phase, but is also responsible for Email List managing the dialogue with customers who browse the platform by responding via chat or telephone. Good customer care makes the difference to the company's turnover. Supply Chain Expert: the figure who processes orders and contacts the courier to collect the packages. In more generic terms it is the warehouse worker, but today this figure must be valorised and evolved. This is because on the one hand he is not only the one who packs the packages but is also the one who builds the communication that I define as the last mile around the object to be sent.
That is, a good strategy also thinks about how to get the package to its destination. During the journey I want to communicate something, I want to show my brand and when the customer opens the package what he sees, thank you notes, couponing, packaging and much more. Account Manager : the one who takes care of the accounts! Even if all or almost all e-commerce sites have automatic accounting management such as issuing invoices or receipts, credit notes, etc. etc. This figure controls the flows and collects all the documentation which will subsequently be sent to the accountant or financial intermediary to carry out the balance sheets. Furthermore, if we also think about the sales flows deriving from marketplaces or partners, management becomes more complicated.